CRM is now sales and marketing
Customer Management and Sales Solutions for Microsoft Dynamics 365
Social selling, marketing automation, and customer journey are the buzzwords in the sales and marketing areas. It's getting more and more important to identify your customers' needs early on and record the interests of potential leads quickly, to enable an appropriate response. Your company website and social media play a key role here.
Marketing campaigns have to be automated and the results must be analyzed and assessed. Customers expect to be addressed personally and get information on the specific topics .
What's more, the processes have to be privacy compliant and documented – a real challenge for the marketing department.
But the use of appropriate methods and integrated tools gives you an optimized view of your customers, enabling you to target their specific needs, improve your customer relationships, and generate more valuable leads for your Sales department.
The customer management and sales solution for Microsoft Dynamics 365, with its intuitive, easy to use interface and correspondingly low training requirements, is the technical platform we recommend.
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We will be happy to advise you in the implementation, migration, and transition of existing solutions to the latest technology.
