SAP MANAGED SERVICES
Install, Integrate & Optimise
We help you in implementing new software solutions and managing migrations. Our Application Management service takes over the coordination tasks between you and the vendor or the software development team.
After an initial training period, we take over the maintenance and operation of your software for you. Should new software-related projects arise as part of Application Lifecycle Management, we can also coordinate and execute these.
We can, of course, also host your software in our data center.
Your security:
- Constant contact
- In-depth process know-how from the project
- Central tracking of software changes
- Service for SAP, Dynamics 365, CargoWise One, TOPS Expert and individual solutions
SAP Application Support
The right software for your business processes
A major change management and transition project, such as an SAP implementation or migration, requires the full attention of employees. It is more than understandable that, despite training and instruction, questions and uncertainties about the use and application of the new business processes may arise after the project has been implemented.
If required, we can continue to provide application support, as certainty in answering questions and consistent points of contact increase confidence and the all-important satisfaction with the application. We will work with you to define the availability and scope of services that are needed in advance or during the project.
SAP Managed Services
Put your SAP systems in safe hands
As a certified partner for SAP Managed Services and SAP HANA Operations Services, we ensure that our experts are always up to date. Our customers from a wide range of industries value our experienced SAP experts and the ongoing, personalized support we provide in areas such as:
- Change and release management
- Proactive maintenance to ensure stable operations
- 24/7 monitoring of your software through our monitoring systems
- Service level support and key performance indicator (KPI) reporting
- 2nd level support including coordination of operational processes
Application Management
Application Management
Software needs to be maintained and developed further. It is important that there is a balance between product maintenance and product development. On the one hand, software must always comply with the latest security standards; and on the other hand, software must be regularly adapted to the company´s business processes with innovative and helpful functions.
We can help your software achieve this balance; we want to support you. We implement processes according to ITIL standards and create clear structures so that you can run your business processes smoothly with up-to-date software.
Who Trusts Us
Satisfied AKQUINET Customers
Contact
Benefit from Our Expertise
If you lack access to the developer of your application, AKQUINET is fully capable of assuming responsibility for the maintenance and support of the software. Let's talk about what we can do for you.
