Our Expertise for your Applications
Nowadays, applications interact with each other via interfaces and/or various processes in all IT landscapes. So that the complex processes in the background function easily and smoothly at all times, we take on all the maintenance and operational work for your software, if you wish.
Furthermore, we help you implement the software and carry out a wide ranges of transitions.
Do you want to discuss an issue with us?
SERVICES FOR AZURE & ON PREMISE
Our AMS Portfolio
Application operation & support
Error analysis & maintenance
Monitoring & optimization
Service management & 2nd-level support
Release change & interface management
Configuration adjustment & project support
CONTINUAL IMPROVEMENT INCLUDED
AKQUINET & ITIL Foundation
AKQUINET’s application management is embedded in a series of further ITIL processes, such as change, release, incident, and problem management. That is an important criterion of our quality assurance for the reliable service we provide for complex, heterogeneous application landscapes.
With continual service improvement, we can adapt your applications to modified or new business processes on a regular basis. Our goal is continual improvement of applications’ efficiency in terms of costs and processes.
We are always up to date for you and can also realize your individual requests.
Service, Support, & Quality for:
- SAP Application Support
- Microsoft Sales & Marketing
- Microsoft SharePoint
- Custom software
- ECM systems
We clarify your individual support requirements using a detailed service definition. We have exactly THE solution that will optimally benefit you, whether it is in your own data center, one of our highly available AKQUINET data centers that are certified per ISO 27001, or the cloud. Every service agreement contains guaranteed response and rectification periods.
In short, the usual at AKQUINET: quality. Promised.
Good Arguments for AMS by AKQUINET
- From recording requirements to development
- Many years of extensive experience
- Service times up to 24/7
- Competent, ITIL-certified employees
- Advance consulting and analysis on equal footing
- Absolutely no “gold plating” with AKQUINET
- Consistent contact partners for support
Very easy to reach
Questions or requests? We look forward to getting in touch